Contact Us

Please feel free to reach out with any questions about Loop Library, feature requests, or other correspondence. We monitor email throughout the week and will respond as quickly as possible.

For support, please email support@looplibrary.big-heart-ventures.com. Include as much detail as you can—loop IDs, screenshots, or device information—to help us troubleshoot more efficiently.

Typical response times are within 1–2 business days. If you’re waiting on a download or loop extension, feel free to mention your order ID so we can locate it quickly.

You can always return to the Loop Library while you wait—we’re excited to keep building with you.